Use of this website

You may only use this site to browse the content and make legitimate purchases. You shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchases. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without written permission from YSTERPLAAT MEDICAL SUPPLIES CC.

‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other applicable laws. Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for any purpose and non-infringement.

The owners of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be held liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology – The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links – In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. 

Product Availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched within 24 hours once payment is validated. Should the product not be in stock, an email shall be sent providing an estimated delivery time. Every effort is made to effect shipment of your order timeously, however unforeseen circumstances may cause delays. Should we be faced with such an occurrence YSTERPLAAT MEDICAL SUPPLIES CC will contact you via email and provide a revised shipping schedule. 

Delivery Policy

When you make a purchase with us, legal obligations arise and your right to refund of monies paid in anyway agreed by YSTERPLAAT MEDICAL SUPPLIES CC, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. NO REFUNDS OF ANY NATURE WHATSOEVER WILL BE ENTERTAINED.  If you have any queries please contact us before making any purchase for any service through this website. Only cash payment at our offices or Internet EFT will be accepted.  Orders paid for by cheque require a 14 day period for bank clearance, where after the order will be released. 

Shipping

Orders only ship once payment has been confirmed & cleared by bank. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Normal delivery time takes 2-3 working days. Goods may be collected from our offices.

Payment Options and Pricing

  • All transactions will be processed in South African Rands (ZAR) for purchases made in South Africa. All export orders will be processed in USD$. YSTERPLAAT MEDICAL SUPPLIES CC endeavours to offer you competitive prices on current products. The total Invoice pricing will include the price of the purchase plus any VAT and shipping charges only if applicable. YSTERPLAAT MEDICAL SUPPLIES CC reserves the right to change pricing at any time without prior notice. Credit Cards
  • WE DO NOT ACCEPT CREDIT CARD PAYMENTS WITHOUT PRIOR ARRANGEMENT
  • Credit cards payments must be swiped on our premises.
  • EFT (Electronic Fund Transfer) One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load YSTERPLAAT MEDICAL SUPPLIES CC as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.
Banking Details:
  • Bank: First National Bank
  • Branch Montague Gardens
  • Branch No: 204709
  • Account Name: Ysterplaat Medical Supplies CC
  • Account No: 50270040972
  • Account Type: Cheque (Current)
  • Reference: Our Invoice Number
Bank Deposit You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on (021) 551-0295 to ensure your payment is confirmed and order shipped as quickly as possible.   Please note, bank deposits take 14 days to clear. Monitoring We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website). Law The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.  You consent and understand that all the designs and trademarks are registered to YSTERPLAAT MEDICAL SUPPLIES CC and hereby accept the terms and conditions. You undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should you be found to be in violation of this agreement, you understand that you will be held liable for all legal costs incurred by YSTERPLAAT MEDICAL SUPPLIES CC for any civil action or any legal action deemed necessary against you. Contact Details
  • Company Name: Ysterplaat Medical Supplies CC
  • Company registration no: 2007/042224/23
  • VAT No: 4070144128
  • Physical address: 3 Twickenham Park, Marconi Road, Montague Gardens, 7441, South Africa
  • Postal address: PO Box 36907, Chempet, 7442
  • Email address: info@yms.co.za
  • Phone number: 021-5510838  Fax number: 021-5510295